Shipping & Return Policy
All of our items are made to order, so unless otherwise noted as a pre order, all orders ship between 7-10 business days via UPS. The pre order policy can be found below. Please confirm your shipping address to prevent delays or loss. Thee Legacy Continues cannot be responsible for incorrect shipping addresses entered in our website during checkout. We also cannot modify sizing or shipping after orders are in queue and processing. Shipping confirmations will include tracking numbers and are emailed when orders have been shipped. Thee Legacy Continues cannot be responsible for any shipping delays caused by unforeseen world events or issues within the corporate USPS system. Thee Legacy Continues is not responsible for any lost or stolen packages.
Thee Legacy Continues does not offer refunds; however, we will issue store credit for returned items. All sales are final. Please be sure to review the sizing before placing an order to ensure it is the exact size, color and item of your liking. If you receive an item and you do not like the sizing, we are happy to issue you a merchandise credit to use towards a future purchase. Store credit is valid for 1 year. The store credit will consist of the value of the item and will not include shipping fees. We gladly accept returns for store credit within 7 days of receiving your item. Returns will only be accepted if the item is in its original, unworn, and unused condition. All returns must be made by the purchaser and the original order number must be provided, along with the reason for the return. Please note: you will be responsible for all return shipping fees if you choose to return it to us unless the items are damaged, defective, or incorrect upon arrival. We are not responsible for lost or stolen packages.
Our goal is for you to love your new TLC Para immediately upon receiving it. We will exchange an item if we are at fault and the item will be exchanged for the correct product that was ordered through our site. If you have an issue with your item please send us an email at firstname.lastname@example.org.
Pre Orders occur during a window of time. We will announce them via email and our social networks. If you do not order the item during the stated time frame you will have to wait until the next product restock. Please note: It will take approx. 8 weeks for your pre ordered crewnecks to be made to order and delivered. We will send out an email with tracking information once the item has been packaged and shipped. Please see our shipping policy for further details.